01
Phone intake
You call (855) 927-7517 and describe what you're seeing: a stain on the ceiling, missing mortar, brick flakes in the yard, or a fireplace that smokes. We ask a few questions, book a same-day or next-morning visit, and tell you what the diagnostic costs before we hang up.
02
On-site inspection
A CSIA Certified Chimney Sweep walks the roof, runs an inspection camera down the flue, checks the crown and flashing with a moisture meter, and photographs every problem area. You get the findings in plain language, not a sales pitch. Most inspections take 45 to 60 minutes.
03
Written scope and price
We hand you a written scope listing exactly what gets repaired, what materials we'll use (firebrick, mortar, crown sealant, stainless steel liner), and the total price. No line items that balloon later. You approve it, we schedule the work, usually within 3 to 7 days.
04
Repair day
Most brick chimney repairs take one day, sometimes two if we're rebuilding a crown or relining. We tarp the roof, protect the landscaping, cut out failed brick, rebuild with a masonry trowel and jointing tool, reset the flashing, and seal the stack. You'll hear us, but you won't find a mess.
05
Final test and walkthrough
Before we pack up, we run a smoke pen test to confirm the draft, check the damper travel, and photograph the finished work. You get the photos and a written workmanship warranty. If anything looks off in the first year, we come back.